At jeety, we handle your account data with clear rules about what we collect, how we use it, and what choices you have. This policy applies to every interaction you have with jeety — from account creation to deposits made through Nagad, Rocket, or Bank Transfer — and your access to the platform depends on your local law and eligible regions.
Account Data Transparency
Nagad, Rocket & Bank Transfer Context
Your Rights, Clearly Stated
Contact Routes Published
POLICY POSTURE
How jeety Approaches Data Collection
We collect only what we need to run your account properly. When you register, we gather your name, contact details, and the information required to verify your identity before your account becomes active. When you make a deposit through Nagad, Rocket, or Bank Transfer, we record transaction references so your wallet history stays accurate and traceable inside your account dashboard. We do not store your full payment credentials — only the references your chosen payment channel generates. Beyond account and transaction data, we collect device and session signals: the browser or app version you used, the time of your session, and the pages you visited. This helps us keep the account flow working correctly across the devices you switch between. We do not sell this data to third-party advertisers. We may share limited data with service partners who operate parts of the platform infrastructure, but only under agreements that restrict their use to the task at hand. Availability of any service described here depends on your local law and the eligible regions we can serve. If you have a question about what data we hold for your specific account, the contact routes listed further down this page are where to start.
Nagad transaction references
Rocket payment records
Bank Transfer deposit logs
Device and session signals
Identity verification data
POLICY SCOPE EXPLAINED
What This Policy Covers and What It Does Not
This policy covers every part of your relationship with jeety that involves personal data — from the moment you open your account to the way session logs are stored after you close the browser. Four distinct areas define exactly where this policy applies and where it does not, so you know which rules govern which part of your experience.
Account Access
Any data collected when you log in, update your profile, or verify your identity falls under this policy. That includes the email address, phone number, and any documents you submitted during the account verification step.
Transactions
Deposit and withdrawal records tied to Nagad, Rocket, or Bank Transfer are covered here. We keep these records to maintain your wallet history and resolve any query you raise about a specific transaction reference.
Site Content Behaviour
How you navigate the lobby, which sections you visit, and session duration signals are included in this policy scope. We use these to maintain account continuity across devices, not for external advertising purposes.
Third-Party Services
Links to external payment processors, game content studios, or other third-party destinations are not covered by this policy once you leave the jeety platform. Those services operate under their own privacy terms, which we do not control.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under This Policy
You have real, actionable choices when it comes to the data jeety holds for your account. The most direct starting point is your account settings page, where you can review the contact details and profile information currently on record. If something is wrong — a phone number that has changed, an address that needs updating — you can either edit it directly in the account panel or send a correction request through our support contact route. We will process corrections and confirm the update once your identity has been verified through the same channel you used to open your account. If you want to know what categories of data we hold beyond what the account panel shows, you can raise a data query directly with our support team. Where local law and eligible regions allow it, you may also request that we restrict how we use certain data while a query is being resolved.
Review Your Records
Open the account settings panel to see the profile data, contact details, and verified information currently attached to your account.
Correct Account Details
Edit your contact information directly in the account panel or submit a correction request through the support contact route if the field is locked for security reasons.
Raise a Data Query
If you want to know specifically what data categories we hold for you, contact our support team using the routes published on this page. Identity verification is required before we share account-level detail.
Request a Restriction
Where your local law and eligible region permit it, you can ask us to restrict processing of certain data while a correction or query is being handled. Use the email contact route to make this request.
CONTACT THIS POLICY
How to Reach Us About Privacy Questions
If you have a question specifically about how we handle your data, three contact routes are available. Use the one that suits how you prefer to communicate — all routes reach the same team responsible for account and privacy matters. Availability of support depends on the eligible regions we serve, and your access to the platform is subject to local law.
Email Support
Send your privacy or data query to the support email address published in the account help section. Include your registered account identifier so the team can locate your record.
Live Chat
The live chat widget in the account area connects you to the support team for account and privacy questions. Have your registered contact detail ready to confirm your identity at the start of the chat.
Help Centre
The published help centre contains written answers to the most common data and privacy questions. If you do not find a match there, the help centre also surfaces the direct contact form for escalation.
DATA HANDLING DETAIL
How We Keep Your Account Data Secure
Handling account data responsibly means having clear rules across four areas: storage, cookies, retention, and who can request changes. We apply these rules consistently so your data is not exposed beyond what your account function requires, and so you always have a clear path to query or correct what we hold.
Storage and Security
Account data is stored on access-controlled infrastructure. Only personnel with a defined role in account management, payment reconciliation, or compliance can access individual records — and only for the purpose their role requires.
Cookies and Session Signals
We use session cookies to maintain your login state and remember your device between visits. You can adjust cookie preferences through your browser settings, though disabling certain cookies may affect how the account panel functions.
Data Retention
We keep account records for as long as your account is active and for whatever period local regulatory requirements specify after closure. Transaction references tied to Nagad, Rocket, or Bank Transfer are retained for reconciliation purposes within that same window.
Requesting Changes
Any request to update, restrict or query the data we hold must come through a verified channel — either the account email or the live chat after identity confirmation. We do not process anonymous data change requests.
PRIVACY QUESTIONS ANSWERED
Frequently Asked Privacy Policy Questions
These are the questions we hear most often about how jeety handles account data. Each answer reflects the actual rules in this policy — not general platform talk.
What personal data does jeety collect when I open an account?
We collect your name, contact details, and the information needed to verify your identity. Once your account is active, we also record transaction references from deposits made through Nagad, Rocket, or Bank Transfer, and session signals from the devices you use to access the platform.
Does jeety share my data with third parties?
We share limited data only with service partners who operate parts of the platform — and only under agreements that restrict them to the specific task. We do not sell your data to advertisers. Third-party sites you navigate to from jeety operate under their own separate privacy terms.
How can I see what data jeety holds on my account?
Open your account settings panel — most profile and contact data is visible there directly. For a broader view of the data categories we hold, contact support through the email or live chat routes. Identity verification is required before we share account-level detail.
Can I request a correction to the data on my account?
Yes. If a phone number, email address, or other detail has changed, edit it in the account panel if the field is open, or submit a correction request via support. We confirm updates once we have verified your identity through your registered contact channel.
How long does jeety keep my account data after I close my account?
We retain records for the period your local regulatory requirements specify after account closure. Transaction references from Nagad, Rocket, and Bank Transfer deposits are kept within that same window for reconciliation. We do not hold data beyond what those requirements call for.
Does this privacy policy apply if I access jeety from a different device?
Yes. The policy covers all sessions linked to your account, regardless of which device or browser you use. Session signals from each device are stored under your account record. If you have a question about a specific device session, raise it with support using your registered contact detail.
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